Contact Us
Frequently asked questions
Products
We offer a range of sensory toys, educational resources and practical products to support play, learning and everyday activities.
Each product page includes information about the product, recommended ages and any relevant safety guidance. If you're unsure, feel free to contact us.
Many of our products are suitable for children with different sensory preferences and additional needs. Every child is different, so we recommend checking individual product descriptions before purchasing.
Yes! We welcome orders from schools, childcare settings and other organisations. Please contact us if you need help with a larger order.
Shipping and delivery
Standard delivery within Ireland is €4.95. Delivery is free on orders over €60.
We aim to prepare and dispatch orders as quickly as possible. Delivery times may vary depending on your location.
Please contact us at info@sensoryquest.ie to enquire about delivery outside Ireland.
Returns and refunds
Yes, we offer a 30-day returns policy. Please see our Returns & Refunds Policy for full details and conditions.
You have the right to cancel most online purchases within 14 days of receiving your order, without giving a reason. Please see our Right of Withdrawal page for more information.
Please email info@sensoryquest.ie with your order number and details of the issue. We'll be happy to help.
Please contact us as soon as possible if you need to change or cancel your order. We'll do our best to help before it's dispatched.
Other Questions
You can email us at info@sensoryquest.ie or use the contact form on our website. We're always happy to help.
Of course! If you have a question about a particular product, get in touch and we'll do our best to help you find something suitable.





